Digital Supply Chain
Seamless Omni-channel Customer Experience
Implementing a digital supply chain is critical to meeting consumer expectations of a fast and seamless customer experience across mobile, web and instore. Zensar enhances the customer journey by identifying supply chain challenges and uniquely optimizing retailer’s delivery, fulfilment and inventory capabilities, resulting in a lean, agile supply chain. Digital maturity assessments analyse the overall strength of a supply chain network, identify friction points within omni-channel order capture and evaluate peak readiness, delivering an ROI driven set of recommendations to help drive business forward.