Siebel's sales automation products form an invaluable part of our service repertoire. Éclat's team of Oracle/Siebel certified consultants provide time-efficient and budget-friendly solutions to global businesses. They build integrated solutions that seamlessly support a wide range of engagements across CRM, Sales Apps, marketing suites and contact centers. At Éclat, we take pride in implementing Oracle/Siebel Best Practices to create executable and effective solutions for our customers.
Éclat has a great track record with Siebel solutions. We've built integrated systems for sales force automation, marketing, customer contact centers and service deployment. Our team is proficient in Siebel and can implement a single customized feature to an existing system, like adding a new lead management application. We can just as easily implement a full-cycle project from initiation through planning to execution and closure, like setting up a complete customer response center.
After working on numerous Customer Data Integration (CDI) projects over the years, we've found an agile and effective way to streamline the integration of CRM applications with ERP in Legacy Systems. At Éclat, we employ Industry Best Standards to select and implement interfaces using middleware packages. Our integration services extend to wireless hand-held devices, CTI configuration, customer contact center deployment, analytic database builds, data warehouse builds and business intelligence systems.
Éclat employs a Small & Middle Enterprise Team to cater to all OBIEE assignments. This team handles all tasks pertaining to setting up, testing and installing OBIEE.
Éclat provides 24x7x365 support for each and every customer. We work at all times to provide tech support, bug fixes, do performance tune-ups and other routine optimization work. In addition, we also provide regular maintenance such as identifying process measures, data collation, displaying dashboards, performance monitoring and generally identifying opportunities for improvement. We are motivated to provide consistent support and maintenance for our valued customer. With Éclat, you're never alone.